Customer care

Shipping & returns.

The first SAFA release will serve customers in Canada. Exact rates, timelines, and the return window will be published before orders open.

Canadian delivery

Available delivery methods, costs, estimated arrival times, and any local options will be shown clearly before you confirm an order.

During the first release, orders will be confirmed through SAFA's official WhatsApp channel. You will receive a written summary before payment.

Eligibility, the return period, condition requirements, and return costs will be stated here before sales begin—not after you order.

Need help with fit, delivery, or an order? The permanent SAFA connect page will always direct you to the current official channel.